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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Love my bike...Purchase was easy..Thanks Tim!!!Will be visiting Tim again soon to get a bike for my wife..I will buy from no one else!!!
Parts people seem to really like there job..And they are good at it.. really went out of there to find the items I was looking for. Had great advice,,,Just overall pleasant to work with. Service was a bit dissapointing..Got bike back after 1st oil and "check over" Windshield was loose ! 1 screw was missing from the throttle cable clamp on the handle bars, One of the bolts on the right side saddle bag was only on by 1 thread..I remember being told. "We check every bolt on the bike" I guess they missed a few. And it seems when I have a guestion or a concerne with the bike, I'm always told "thats Normal" Without anyone ever looking or listening to the bike..having worked as a auto mechanic and a Service manager in several dealerships in several states over the past 25 years. Always gave the customer the benefit of the doubt! Great service during the warranty period builds for a stronger customer commitment to the service department when the vehicle's warranty expires. Take care of them now and you have a better chance of them returning to spend more $$$$. Going to give service another try this winter, Hopefully things go better.
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| By: Bart linden,VA |
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"Many thanks to Donna Westphalen for all her expert help with choosing my first helmet. As a new rider it can be somewhat intimidating getting properly fitted from all the riding gear out there. Donna was friendly and she took the time to show me the in's and out's of the different manufacturers makes and helped me choose the proper fitting helmet. I'll definitely be doing all of my business with Valley Cycle Center!"
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| By: Jesse Stephns City,VA |
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"I am really impressed with the purchase of my 2008 Yamaha Road Star Silverado. I called Tim Bishop that morning, told him what I wanted. He was really friendly and set up the deal for me since I was from out of town. My Road Star was serviced and waiting for me when I arrived. This was the best buying experience I have had in a long time. I want to thank Tim again. "
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| By: Charles Hopewell,VA |
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"This was my seventh ATV purchase over the years and by far my most enjoyable one! I love my new Yamaha Grizzly 450. My salesman Tim Bishop was great and a straight shooter. Dawn Meadows handled my paperwork very professionaly and was very nice too. The best part of all, the ATV came delivered with a full tank of gas, thats something you don't get anywhere else! Spent the weekend riding Taskers gap and could'nt be happier. Thanks Valley Cycle."
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| By: Gerald Nokesville,VA |
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"Great experience!! Glad to know there is a cycle center of such caliber within minutes of where I live. I look forward to using other services offered at your establishment in the future!! I'll definitely see you again!! Kudos to your staff!! They didn't make me feel like the newbie rider that I am!!"
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| By: Jean-Philippe Front Royal,VA |
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"I would really love to do business with you guys. I have herd nothing but good things."
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| By: David delaplane,VA |
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"I recently bought a 07 Yamaha R6, and a 07 Yamaha V-star 1300. This was a great buying experience the sales Rep(Timmy Bishop) was great. The rest of the staff was very helpful, and friendly also. I would strongly reccomend Valley Cycle Center for your next purchase. "
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| By: Dustin Edinburg,VA |
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"THE ENTIRE STAFF AT VALLEY CYCLE HAVE ALWAYS BEEN VERY PROFESSIONAL AND CARING. I HAVE BOUGHT SEVERAL BIKES FROM THEM AND WILL CONTINUE TO KEEP DOING BUSINESS THERE.JAMES MYERS GOES OUT OF HIS WAY TO MAKE SURE THE CUSTOMER IS ALWAYS HAPPY. I WOULD LIKE TO THANK JAMES AND THE STAFF FOR A JOB MORE THAN WELL DONE. "
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| By: william lawson feont royal,VA |
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"Everything was quick and easy, and I love my new YFZ 450"
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| By: Joshua Capon Bridge,WV |
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"I bought a new 2007 ZX-14 from valley cycle and I am very happy with the service from the dealership and the sales person-Tim Lynn."
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| By: Adam Front Royal,VA |
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| By: Anonymous Winchester,VA |
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"Bought a Suzuki C50C last of April 06. For a mid size it rides like a big boy. I commut to work as often a possiable making it a 120 mile round trip and burning up only 2.1 gallons a day!!! I average 73 mph with great comfort and fast pick up. Now I look for excuses to ride on weekends!! Best birthday gift I ever got myself. The dealership was great on the price, delivery and service. I had a small problem with the clutch adjustment in which the service dept. fixed it with-in five minutes after I explained the situation. Great dealership!! Sometimes I just want to stop in and look around because I just feel welcome. All they need is a coffee pot so I can drink and look at the same time. Thanks for the bike, price and your welcome mat.
Pete Kareski "
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| By: Peter Front Royal,VA |
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"A few months ago I was shopping for a used motorcycle. I had searched almost exclusively on the internet and found just what I was looking for on your site . I emailed an inquiry and within a day or two received a call from Adam Carr who was able to tell me everything I needed to know about this particular bike. One week later I was the proud owner of a '98 Yamaha Virago 1100.
The service department had apparently done some work on this bike and it ran great... Still does! I had one small problem with the shift lever sticking and your mechanic fixed it while I waited and sent me on my way. Everyone I have dealt with in the dealership, from sales to finance to service to parts, goes out of their way to make the customer feel good about making the decision to buy from you. Even months later when I stop by, they know who I am and what I ride. I have another dealership within 3 minutes of home, but I will come back to Winchester to have my bike serviced. Why? One word... Trust. You know me, you know my bike, and I truly feel like a member of the Valley Cycle Center family."
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| By: Dave Sterling,VA |
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